Introduction
At Personatio, your privacy and security are our top priorities. This Privacy Policy explains what information we collect, how we use and protect it, and your rights regarding your personal data when you use our services. By accessing or using Personatio, you agree to the terms outlined in this policy.
Information We Collect
We collect information to provide you with better services and ensure a safe experience. Information collected includes:
- Personal Information: Information you provide directly, such as your name, email address, phone number, and any other information you submit during registration or account setup.
- Usage Data: Data related to how you use our services, including device information, IP addresses, browser type, pages visited, session duration, and activity logs to help us understand user behavior and improve the app.
- Cookies and Tracking Technologies: Cookies and similar technologies may be used to personalize your experience and gather anonymous analytics.
How We Use Your Information
We process your information strictly to:
- Provide, maintain, and improve our services and features.
- Personalize your user experience and respond efficiently to your requests.
- Communicate important updates, promotional offers, security alerts, and support information.
- Perform analytics to understand trends, monitor performance, and enhance the overall service.
- Ensure security and detect or prevent fraudulent activities or abuse.
Data Sharing and Security
We respect your privacy and will never sell your personal information. We may share your data with trusted third-party service providers who assist us in delivering our services (e.g., hosting, analytics, customer support). All such providers are contractually obligated to keep your data confidential and secure.
We implement industry-standard technical, physical, and administrative safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure; however, we continuously review and update our security measures to protect your data.
Your Privacy Rights
You have control over your personal information. You may:
- Access, review, and update your personal information through your account settings.
- Request correction or deletion of your data in accordance with applicable laws.
- Opt out of receiving promotional emails at any time via the unsubscribe link or by contacting us directly.
- Restrict or object to certain data processing activities where applicable.
- Withdraw your consent where consent is the legal basis for processing.
- Request a copy of your personal data in a portable format.
To exercise any of these rights or for other privacy inquiries, please contact us using the information below.
Children’s Privacy
Personatio is not intended for use by children under 13 years of age (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If we learn that we have collected such information improperly, we will promptly delete it.
International Data Transfers
Your information may be transferred to and stored on servers located outside your country of residence, where data protection laws may differ. Where applicable, we ensure appropriate safeguards are in place to protect your data during cross-border transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting an updated version on our website and, where appropriate, via email. Your continued use of our services after changes become effective constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us.
We are committed to addressing your inquiries promptly and transparently.